Frequently Asked Questions
Everything you need to know about shopping, shipping, returns, and more.
Orders & Shipping
Standard delivery takes 3–5 business days. Express delivery in select metro cities is available in under 60 minutes.
Yes! All orders above ₹499 qualify for free delivery. Orders below that carry a flat ₹49 shipping fee.
Absolutely. Once your order ships, you'll receive a tracking link via SMS and email. You can also track it from the Track Order page.
Returns & Refunds
We offer an easy 7-day return window from the date of delivery. Items must be unused, unwashed, and have original tags attached.
Refunds are processed within 5–7 business days of us receiving your returned item, to your original payment method.
Most are. For hygiene reasons, beauty items and fragrances that have been opened cannot be returned.
Payments
We accept UPI, all major credit/debit cards, net banking, popular wallets, and Cash on Delivery.
Yes. All transactions are secured with 256-bit SSL encryption and processed through PCI-DSS compliant gateways.
Account
You can browse and build a cart freely, but an account lets you check out, track orders, and save your wishlist across devices.
Go to the Sign In page and click 'Forgot password'. We'll email you a secure reset link.